Higher Education Institution

The Challenge

First-year dropout was high, and nobody knew who was slipping.

Classes are mixed, dropout is costly and staff time is short. The signals that would flag a struggling learner sit in three different systems. By the time the result sheet says who struggled, the year is gone.

What We Built

We built a week four flag from attendance, LMS logs and early marks.

• Adaptive Learning

  A path per learner, set by what they have already done.

• At-Risk Prediction

  Flag a learner who is drifting, while week four support still helps.

• Automated Assessment

  First-pass marking and written feedback, at class scale.

• Student Support Assistant

  Answers on fees, timetables and campus life at any hour.

The Outcome

• Better Outcomes

  More learners finish the course, and finish stronger.

• Educator Time Back

  Less marking and less admin, so more time to teach.

• Earlier Intervention

  Reach the student while help still changes the result.

• Evidence-Based Decisions

  Know which programmes worked and which only sounded good.